Canceling for a full refund
In the US, you have 14 days to cancel your purchase and get a full refund, no reason needed.
The window starts when your payment is approved and ends at 11:59 p.m. Eastern Time on the 14th day after approval. Your account and the delivery email show the deadline.
How to cancel
- In your account, under “Cancel my purchase”, tap the link with the deadline, or use the “Cancel my purchase” link in the delivery email.
- Check the amount and tap “Yes, cancel”.
- The purchase is canceled right away, and we confirm by email.
How the refund works
We send the refund request to the card you paid with right away. Most banks show the credit within 5 to 10 business days; if you canceled soon after paying, the original charge may simply disappear from your statement instead.
What changes afterward
Access to the guide and the PDFs ends, and the monthly email stops. The compatibility links you created are deleted, along with the numbers of whoever filled them in: anyone who opens one sees that the link no longer exists. Your 2027 number is still free in the calculator on the site.
I paid for the guide and the compatibility together. Can I cancel just one?
When both were paid together, they're a single purchase, and canceling undoes both.
I canceled only the compatibility. What happens to my links?
They keep working with the free part: each person's number, plus a strength and a heads-up for the pair.
I made more than one purchase. Which one is canceled?
The button cancels the most recent purchase that's still within its window.
My window has passed.
Then the button no longer shows in your account. If you need help, write to suporte@astrilu.com.
The refund didn't go through.
Nothing changed in your purchase. Try again in a moment or write to suporte@astrilu.com.
Do I need to give a reason?
No.